Returns & Exchanges Policy
At XYX, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Please ensure all tags are attached and the product remains unused to qualify for a full refund or exchange.
Initiate Your Request
Log into your XYX account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Package Your Items
Securely place the items in their original packaging, ensuring all documentation and accessories are included to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing